General Support

  • Can I add employees to my account?
    Yes, you can add additional employee logins. Unfortunately, this needs to be done by opening a ticket with our support team.  Login to https://my.wubur.com Navigate (in the top ...
  • Can I create tasks myself?
    This heavily depends on the type of project you're completing. Wubur offers the following payment terms.  Fixed rate Per Hour Per Task Fixed rate projects are project...
  • How do I view my project(s) in the wubur portal
    The Wubur portal is a hub for all things related to your project. Some of our customers have one project, some have hundreds! the best way to access these projects is to click on " projects " located at the top navigation bar once you log in. From he...
  • Reviewing Completed Tasks
    Reviewing completed tasks can be a tedious task when their are hundreds of tasks for your project(s). Luckily, we have a quick and easy way to get to the list for you. All Wubur project(s) tasks are designed to be dependent upon eith...
  • Filtering tasks for completed, in review, Awaiting approval, and not started - What they mean and how to navigate them
    Wubur has four main task types.  Not started In progress Awaiting Customer Approval Internal review Not started - This means that the task has been created ...
  • How do I sign my contract?
    In order for services to begin, you will need to sign your contract. This creates an agreement between Wubur LLC, and yourself. Doing so is quite simple and we've outlined the steps below to achieve this. 1. log into your account at ...
  • How to deposit funds into your account
    Wubur allows you to deposit funds into your account in order to have your invoices be paid from your available credit balance. Many times customers like to add 2 - 3 hundred dollars so any incidental invoices that need to be paid will just be pulled ...