How to deposit funds into your account

Wubur allows you to deposit funds into your account in order to have your invoices be paid from your available credit balance. Many times customers like to add 2 - 3 hundred dollars so any incidental invoices that need to be paid will just be pulled from your available credit balance. you can view your available credit balance from your home page, or by clicking here. Additionally, you can see your available balance and deposit funds from any of the pages within your dashboard. 

How to make a deposit

  • Log into your wubur dashboard By clicking here
  • Once logged in, look across the top of the page for this button : 

  • Once you click on " make a deposit " you'll see an " amount " field. 
  • In this field, you only need to use the whole number (No $ symbol required). For instance, if you wanted to deposit 200 dollars, you would just enter 200 and hit generate an invoice. 
  • You will be redirected to an invoice page, where you'll pay the invoice. 
  • Once the invoice is paid, the page will refresh, and your credit balance will show that you have 200 dollars in credits. 

Subsequent invoices that are generated by your project manager will not automatically be paid via available credits. you must request that an invoice be paid with available credit. Additionally, you can navigate to "invoice" across the top of your page, and when you go to pay an invoice, it will ask if you would like to use your available credit balance. simply select this option and your invoice will be paid with your balance. 

If you wish to have a more hands-off approach, you can ask your project manager to apply credits to an open invoice if you have one that's opened. 

Credits that exist on your account can be cashed out at any time by requesting that they are deposited into your bank or PayPal from your project manager. Credits that exist in your account must stay in your account for at least 30 days before they can be paid back to you. This is to avoid potential fraud that we've encountered in the past with people using credit cards that don't belong to them, make a deposit, request a cash-out, then the owner of the card doing a chargeback. 

If you have any additional questions about credits and deposits, reach out to your project manager and they can assist you with this.

Worthwhile Notes

  • If a credit is part of a bonus generated by Wubur (for instance, 50% matching of deposits, 10% bonus, 20% bonus, etc) when you cash out, the bonus amount will be deducted from your cash-out option. 
  • Credits generated by the items below, will not be allowed to be applied to the hard cost of good sales. Such as hosting fee's, or subscription fee's, such as SMS gateways, Payment gateways, or Other API services we offer.
    • Bonuses
    • Good will gestures
    • Referral bonuses
  • Credits that have been generated due to deposits can be utilized for ANY invoices generated by Wubur and owed by you. 
  • Credits for referrals can not be cashed-out. 
  • Credits generated for bonuses can not be cashed out.

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